Shipping policy

Sandrine Beauty Shipping Policy

At Sandrine Beauty, we aim to ensure a smooth and efficient delivery process so you can enjoy your skincare products without delay. Please review our shipping policy below:

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• During peak times (e.g., sales or holidays), processing may take an additional 1-2 days.

Shipping Rates & Delivery Times

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 3-7 business days.

• Express Shipping: Estimated delivery within 1-3 business days.

Shipping rates are calculated at checkout based on your location and selected method.

International Shipping

• Sandrine Beauty ships to select countries worldwide.

• Delivery times and rates vary by destination. Additional customs fees, taxes, or duties may apply and are the responsibility of the customer.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.

Shipping Address

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Damaged or Lost Packages

• If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage.

• If your package is lost in transit, contact us immediately so we can assist you in filing a claim with the shipping carrier.

Questions?

If you have any questions or concerns about your order, please contact us at support@sandrinebeauty.com

Thank you for choosing Sandrine Beauty! We’re committed to delivering your order with care.